Privacy and Security are important issues

At Ideal Health we respect your privacy and will always hold all your personal details in the strictest confidence.  We will never rent, sell or give your name, email address or any other personal details to anyone else.

You can be rest assured that all our transactions are carried out in a secure environment.  We use the latest encryption methods to protect your privacy.

Our internet shopping site healthyonline at www.healthy.co.nz employs 128 bit encryption via Safe Sockets to safeguard the privacy of any information you supply.   Your personal details, including name, address and credit card information cannot be viewed by unauthorised persons.

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Privacy

At Ideal Health we respect your privacy and will hold all customer information (including phone numbers and email addresses) in the strictest confidence. 

We will never rent, sell or give your name, email address or other personal details to anyone else.

We will not disclose personal information about you, or your browsing habits to any third party.

At Ideal Health we care about the people who visit our Internet site - including those who trust in us enough to place orders.  We appreciate your business!  Any information you give to us is only used to process your order, reply to your questions and improve our site.

At Ideal Health we may occasionally send out emails to people who have placed an order online, offering them more great deals and natural health information.  If you don't want to receive these emails, please send an email and state "Do not email" in the subject field. To ensure your request is handled correctly please provide your name, address and current email address, in the body of the email itself.

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Credit Card Security

The easiest form of payment over the Internet is by credit card. For your security and privacy, we have invested heavily in providing a secure order system that encrypts your credit card details.

Since 1993, we have processed tens of thousands of orders efficiently, promptly and conveniently for you, our customers.  Your privacy has always been important to us. Now that we are "on line" we are pleased to offer you a convenient, secure and private place to visit, look around and order your health supplements, sports products and natural skin care products.

For your security and privacy our secure server encrypts all transactions, using the same schemes employed by major financial institutions.  This means that even if somebody managed to intercept an order on its way from you to us, it would be impossible for them to recognise it as such, because the order would be in a secret code.

In reality shopping on a secure site, such as www.healthy.co.nz it is actually safer than handing over a credit card at a restaurant.

There are ways to help protect yourself online ...

Firstly limit your online shopping to Internet merchants, such as healthyonline, who have equipped their sites with secure socket Layer technology. This is an encryption process that is designed to prevent unauthorised people from seeing data sent to or from the site.  Use a browser, such as Internet Explorer, that supports these security protocols.  These browsers show a symbol in the status bar, such as a key or lock, when you are in a secure area, and post a warning when you are asked to submit information into an insecure area.

Taking these steps will lessen the likelihood of an unauthorised person intercepting your credit card number and will make your Internet shopping experience safe and satisfying.

If in any doubt, you can order by 

Fax on +649 4432 068
Phone 0800 432 584     (free call within New Zealand) 
International Callers can phone on +64 9 4432 584

You can also visit us in store at 
Ideal Health
1 View Road
Glenfeild 
North Shore City
Auckland
New Zealand

All calls are answered by a human 24/7!  

Naturopaths are only available 8.30am to 5.30pm Monday to Friday, and 10am-2pm Saturdays.